Support

FAQ

How does BETA7 work?

BETA7 is a brand-new app for routesetting and bouldering. The QR codes you may have noticed at the starting holds at your favorite boulder gym are linked directly to a route-profile-page, for grading & style information, sends and especially to beta videos from your friends and favorite routesetters!

Just scan the QR code with any scan-app and watch the solution to a certain boulder problem. If you have a different solution, film a video and share it using the same QR code.

What personal data do you need and why do you ask for my height and ape index?

For signing up you only need a valid e-mail address. No additional data is need - you don't need to share your real name, a profile picture that shows your face or a profile picture at all. However, if you share those informations it will help your friends and followers to find and notice you right away.

Moreover, other users might find data about your hight and ape index quite helpful. This information might help them to evaluate if that specific Beta posted by you is manageable for them as well.

Is BETA7 for free for Users?

Sure

Do I need to set up an account to use BETA7?

No, not neccessarily ;) Watching BETA videos, searching for other users and scanning #qrcodes in your gym is possible without an account.

But as soon as you like to follow your friends and favorite routesetters, we need a little something-something to make that happen. Same applies to use of features as liking and commenting, to posting Betas in general and also to adding a boulder you already climed to your send-list. Therefore you'll need an account.

I don't know what you're talking about. What are sends, boulders and betas?

Heyya, we are happy to help: A send describes the case when you successfully toped a boulder. If you finish it on the first try, you flashed it. A beta is a description - in our case it's a video tutorial - of how to solve a certain climbing problem and how to finish a certain route. In bouldering there is always more then one way to solve a problem - thus it's very interesting to watch different betas.

Wanne know more? https://en.wikipedia.org/wiki/Glossary_of_climbing_terms#send

What possibilities do I have concerning my user name?

The same roules apply on BETA7 as on instagram. You are free to choose letters from A-Z and numbers from 0-9, with a maximum of 28 signes and all in various combinations. If you have already an instagram account - perfect! If you sign in with your instagram account it will help your friends and followers on instagram to find you on BETA7.

Can I sign up on BETA7 using accounts from different social media platforms?

Yes, feel free to login with your facebook and google account. You also have the possibility to link your instagram profile. That means you would reuse your profile picture on BETA7 and you could share videos easily that you already uploaded on instagram.

Is BETA7 already available in my home gym?

[Coming soon] But if you already noticed QR-codes in your local gym: Then yes, it is ;)

I'm a routesetter. How do I get an account that allows to create and share my own routes?

Please go to the routesetting page and apply fo an routesetting-add-on. Or ask some other routesetter to recommend you.

I'm a climbing gym operator. How do I make BETA7 available at my gym?

Please write us an e-mail. We'd love to help you with that.

Is BETA7 specifically made for bouldering? Or does it also support alpine climbing?

Although we are very much focussing on bouldering, we are sure that you could use BETA7 for climbing as well ;)

Why is the app called BETA7?

"BETA7 - the betas heaven". And: The shape of the number 7 already looks like a boulder.

I forgot my password. What shall I do?

Please go to the login page and click on the reset button.

How do I report bugs or suggest new features?

Please send us an e-mail to support@beta7.app.

How do I support the development of BETA7?

Contact us: support@beta7.app.

How do I know if a specific climb is available at BETA7?

Please watch out for those #qrcode at your gym or have a look at your favorite routsetters profile.

How does the image of my beta post becomes the image of the route?

The preview-image of the first(!) Beta video automatically covers the preview-image of the route when it's uploaded. Thus it will be used for all following "sends". If you post as a routesetter, you'd always have the possibility to any given time to cover the preview-image of the route with something you chose yourself.

How does the route notification work and what are my benefits?

If you'd like to project a route or if you'd just like to stay tuned about it, you are free to choose whether you activate notifications for that route or not. If you'd activate, you'll get notified whenever a new beta is available and whenever someone you follow "sended" it.

What is the meaning of the different emojis in the boulder titles?

The emojis represent the style of the boulder:

๐Ÿšช arete

๐Ÿง˜โ€ balance

๐Ÿ’ƒ footwork

๐Ÿ’Ž compression

๐Ÿคน coordination

๐Ÿ’ข corner

๐Ÿš€ dyno

๐Ÿ”ฅ endurance

๐Ÿคธ fun

๐Ÿ„ mantle

๐Ÿ’ฃ power

๐Ÿ’ช stength

๐Ÿ”ฌ technic

Contact

If you have any questions or found a bug, please write us an email, a message on facebook/Instagram or speak to us at Berta Block.

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